Shipping Policy

SMARÁ SHIPS TO UK ONLY

Delivery Options
We offer FREE shipping on all orders which are sent via Royal Mail 48 Tracked with Signature. All orders are sent with tracking IDs, please reach out to us should you have any queries.

Delivery is estimated and can usually take 2-3 working days however, this can sometimes take up to 4-6 working days depending on any delays in your area.

Royal Mail 24 Tracked with Signature is available with an additional cost, please see checkout for postage charges.

Please note: It can take up to 4-8 weeks to fulfil orders, the packages will then be dispatched.

Important Information
A signature is required with all shipping methods therefore, we cannot take any liability for lost, stolen or damaged packages and are unable to offer you a refund or exchange for these reasons.
We retain proof of postage which will be available upon request with our courier service. Find more information about our refund policy here.

Delivery Address
Please ensure you input the correct delivery address at checkout. If you have entered incorrect details, it is important that you let us know ASAP so that we can amend this for you in time. Any packages delivered to an incorrect address can only be resent once we have received it back from the courier. This process can take up to 8 weeks or more and you as the buyer will then be responsible for the postage cost to resend the order. Contact us here should you have any questions or queries.